Floral Express
Effective August 26, 2026
Flores Express, LLC, doing business as Floral Express ("we," "us," or "our"), is a specialty supplier of cut flowers and live plants to cruise lines, headquartered in Miami, Florida. This policy covers www.floralexpressmiami.com and the email, telephone, and text-message communications we exchange with customers and partners.
We do not sell your personal information, and we do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead-generation purposes.
Information you give us when you request flowers, contact us, subscribe to our newsletter, or place an order: your name, job title or department, company or vessel name, email address, telephone and mobile phone number, ports and dates of interest, order and delivery details, and the content of your message. Our website and its hosting and analytics providers also automatically collect standard technical data such as IP address, browser type, and pages viewed, using cookies. Most browsers let you refuse or delete cookies in their settings.
To respond to your inquiries and quotes, fulfill and deliver orders, invoice you and process payments, provide customer service, send transactional messages about your orders, send marketing communications where you have asked for them, operate and improve our website, and meet our legal and tax obligations.
We send text messages only to people who have opted in, by submitting a form on our website or by giving express consent in writing or verbally to a Floral Express representative. Consent is never a condition of purchase. Messages may include order confirmations, delivery and schedule updates, quote follow-ups, and service notices, plus occasional promotional messages where you have separately opted in.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP at any time to cancel, or HELP for help. You can also call us at 305-592-9170.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade your personal information. We do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead-generation purposes.
We share information only with service providers that perform work for us, such as website hosting, email and text-message delivery, payment processing, and the delivery partners who need your details to complete an order. They are bound by contract to use it only to perform that work and may not use it for their own marketing or lead generation. We may also disclose information where required by law, or in connection with a sale of our business, in which case this policy continues to apply.
You can unsubscribe from marketing email using the link in any such message, and stop text messages by replying STOP. To request access to, correction of, or deletion of the personal information we hold about you, call us at the number below. We honor these requests as required by law, subject to records we must keep for tax and accounting purposes, and we will not discriminate against you for making one.
We maintain administrative, technical, and physical safeguards designed to protect personal information, though no method of transmission or storage is completely secure. We keep information for as long as needed to provide our services and to meet our legal obligations. If we update this policy, we will revise the effective date above.
Questions about this policy or about how we handle your personal information: call Floral Express at 305-592-9170, or use the form on our contact page.
